Profcallcenter monitors the work of employees of call centers, hot lines to analyze the quality of telephone service to customers.
SERVICES
- Basic services
- Medical call center
- Telemarketing
- Turnkey call center
- Online shopping orders processing
- Customer databases preparation
- Employee activity monitoring
- Outstaffed operators
- Telephone interviews
- Monitoring of competitors' prices
- Up-Sell - sales techniques
- Cross-selling - sales technologies
- Call center workspaces rentals
- Omnichannel call center. Multichannel support
- Night outsourcing call center
- Outsourcing sales department
- Online chat support
INDUSTRY OFFERS