To sell your customers more, we actively use cross-selling techniques (cross-sell).
Our main customers in this area are financial institutions.
The knowledge and experience of the operators of our call center allow us to increase domestic sales of banking services, as well as to raise external sales - services of your bank's partners (in the key of win-win partnerships).
We build a dialogue with your customers to:
identify and meet the hidden needs for services;
maximize the benefits of your services, as well as to inform about new services;
"tie" your client to you stronger (is achieved, including, the sale of several services).
Our operators do not impose services bothering to the customer, but professionally lead the client to the fact that he also needs other products and services, as a result of which the client independently makes a purchasing decision and commits it!
In addition to cross-selling, you will be interested in other call center services for banks and retail: Up-Sell, telemarketing, customer databases, telephone interviews, contact center operators rentals.